The Pew Research Center’s “Pew Internet & American Life Project” released a new report about the future of public relations last week. The report looks at overarching trends in the Internet and media between 2000 and 2010 and has the following “punchlines” about public relations today:
- You and your organization can act like nodes in people’s networks
- You can take more advantage of people being nodes in your network
- This changes the old “industrial media” reality that information and influence follow a 2-step process.
So what does this mean for the future? We found their breakdown of the Tom Rosenstiel mode: Journalism as a service- not product, most translatable to PR. Tom Rosenstiel is the founder of another Pew research project, the Project for Excellence in Journalism.
The Eight Functions of 21st Century Media
- Authentication
- Watch Dog
- Witness
- Forum Leader
- Sense Making
- Smart Aggregation
- Empowerment
- Role Model
How can PR professionals adapt to serve the new functions of media? Making corporate messages more transparent and integrating social media into traditional communication plans is a start. What else is your company doing to adapt?

